TranscriptionStar Expertise
In a nutshell, 30 Satisfied Medical Practices will tell you the whole story about our expertise and commitment over the years. We have customers in almost all the specialties. Our account management experts treat every customer as unique and thoroughly analyze and chart the process migration. Our Turn around time of standard 12 hours ( next day morning ) delivery is highly appreciated by all our customers.
How do we get the Physician dictations sent to us?
Digital Recorders 
Upon singing for our service, we provide Olympus Digital Dictations machines to our customers. We also work with various familiar dictation machines held and used by customers. Recorded dictations are then sent to us using our online browser based facility. It is user friendly and boundary less, you can just use Internet explorer, no other software to install and mange.
Toll Free Dictation
We have state of the art dictation server and toll free telephone connectivity to handle customers opting to dictate using telephone as dictation method. It is very handy and suitable for busy physicians working multi locations. Our dictation server takes care of recording, converting and forwarding to the transcription office.
How the reports and other documents delivered to Practices?
Practices can download reports from our online archival system upon alert email from our office. Upon special request, reports can be forwarded as encrypted attachment to your emails address.
HIPAA
HIPAA defines companies that provide service to Healthcare Providers as Business Associates. Though the guidelines and regulations of HIPAA are not directly enforced upon Business Associates, but rather on the Healthcare Providers, At TranscriptionStar, we are meticulously working on complying to very details of the Security and Privacy regulations of HIPAA. Besides, we are active participants and followers of guidelines by HL7 EHR Security and Privacy Issues and JCAHO
We help the Providers to fulfill the PHI Privacy and Security requirements. We always enter into a written agreement with each physician or physician group that we will honor the privacy guidelines established by HIPAA and maintain technical and personnel safeguards to maintain the security of that data.
Security Guidelines of Administrative Simplification*
Administrative Procedures
Documented formal practices to manage the selection and execution of security measures to protect data and the conduct of personnel in relation to the protection of data.
Contingency - Data Backup, Disaster Recovery, Emergency Mode
Information Access Control - Access Authorization, Access Establishment, Access Modification
Personnel Security - Personnel clearance including custodial services
Security Configuration Mgmt - Hardware/software installation and maintenance
Virus checking
Security Incident Procedures - Report/Response Procedures
Security Mgmt. Process - Risk analysis and Management
Sanction and Security policy
Termination Procedures - locks changed, removal from access lists and user account(s)
Training - User ed. Concerning virus protection and password management
Physical Safeguards
The protection of physical computer systems and related buildings an equipment form fire and other natural and environmental hazards, as well as from intrusion. Physical safeguards also cover the use of locks, keys, and administrative measures used to control access to computer systems and facilities.
Media Controls - Access control, Accountability, Data Backup and Storage, Disposal
Physical Access Controls - Disaster Recovery, Emergency Mode Operation, Equipment Control
(limited access) Need-to-Know Procedures for personnel access
Policy and guidelines on workstation use
Secure workstation locations
Security Awareness Training (including business associates like transcription companies)
Technical Security Services
Include the processes that are put into place to protect and to control and monitor information access.
Access Control - Applies primarily to EMR and includes: Context-based, Role-based, and User-Based
Access, Encryption, and Emergency access procedures
Audit Controls
Authorization Control - Role-based and User-Based access
Data Authentication
Entity Authentication - Requisite: Auto Logoff and Unique User ID, plus at least one of the following:
Password, PIN, Tele-callback, Token, Biometric signature
Technical Security Mechanisms
Include the processes that are put into place to prevent unauthorized access to data that is transmitted over a communications network.
Communications/Network controls - Requisite: Integrity Controls and Message Authentication plus one of the following:
Access Control, Encryption
If using a network, add:
Alarm, Audit Trail, Entity Authentication, Event Reporting
*These are excerpts from Federal Register documentation on Administrative Simplification regarding Security. For comprehensive text, download documentation from the web by clicking here .
Privacy Guidelines of Administrative Simplification*
The Privacy Rule provides the first comprehensive Federal protection for the privacy of health information and is carefully balanced to provide strong privacy protections that do not interfere with patient access to, or the quality of, healthcare delivery.
By the compliance date of April 14, 2003 covered entities (Health Plans, Healthcare Clearinghouses, and Healthcare Providers) must implement standards to protect and guard against the misuse of individually identifiable health information. Failure to timely implement these standards may, under certain circumstances, trigger the imposition of civil or criminal penalties.
Incidental Uses and Disclosures (45CFR 164.502(a))
An incidental use of disclosure is a secondary use of disclosure that cannot be reasonably be prevented, is limited in nature, and that occurs as a result of another use or disclosure that is permitted by the Rule. An incidental use or disclosure is NOT permitted if it is a by-product of an underlying use or disclosure which violates the Privacy Rule.
Minimum Necessary (45CFR 164.502(b), 164.514(d))
The essence of this rule is the conveyance of patient information, in whatever form that conveyance may take (documented, verbal, data transfer, etc.) with the minimum amount of data necessary to meet the current treatment needs of the patient. The Privacy Rule requires covered entities to take reasonable steps to limit the use or disclosure of protected health information to the minimum necessary to accomplish the intended purpose.
Personal Representatives (45CFR 164.502(g))
Under the Privacy Rule, a person authorized to act on behalf of the individual in making health care related decisions is the individual's personal representative. Covered entities are required to treat an individual's personal representative as the individual with respect to uses and disclosures of the individual's protected health information. The personal representative has the ability to act for the individual, exercise the individual's rights, and may also authorize disclosures of the individual's protected health information.
Business Associates (45CFR 164.502(e), 164.504(e), 164.532(d) and (e))
By law, the HIPAA Privacy Rule applies only to covered entities. However, most healthcare providers do not carry out all of their activities and functions by themselves. Often the use of services provided by a variety of other persons and businesses are required. The Privacy Rule allows covered providers to disclose protected health information to these "business associates" if the providers obtain satisfactory assurances that the business associate will use the information only for the purposes for which it was engaged by the covered entity, will safeguard the information from misuse, will help the covered entity comply with some of the covered entity's duties under the Privacy Rule, and help the covered entity carry out its healthcare functions.
A member of the covered entity's workforce is NOT a business associate.
An independent medical transcriptionist that provides transcription services to a physician IS a business associate.
A software vendor only becomes a "Business Associate" when it is required that a company representative view patient data in relation to providing services in the installation or maintenance of computer software. If the viewing of patient data can be avoided in this regard, a software vendor is not considered a business associate.
*These are excerpts from Privacy Rule guidelines created by the U.S. Dept. of Health and Human Services Office of Civil Rights. For comprehensive text, visit the Office of Civil Rights on the web.
Online Archival
Our HIPAA compliant and secured online facility lets you to access Transcripts anytime anywhere. Transcripts are made available for 12 months in our Archival systems. This facility comes with convenient search options to retrieve patient reports you are looking for. Our organization is an active participant in HL7 EHR Security and Privacy Issues.
How much it Costs? 10 USD to 12 Per Hour!
Price is very competitive at Transcription Star. We charge 8.5 to 10 cents per 65 character lines including space. Price variations are subject to Practice, Volume and consistency. We operate our exclusive delivery facility from India apart from our California office. Our pricing and Turn Around Time advantages are appreciated by all of our customers. Our pricing method is one of the best in the industry.
We don't charge for Macros used in dictations subject to 15% of the total transcription volume.
Billing Rate and Verification
TranscriptionStar Billing policy is transparent and there is no hidden element in it. It is possible, if you get five different quotations from various vendors, you would need a team of accountants to review the numerous variables to compare bottom line cost or savings.
There are too many transcription quantity measurements in the market , like gross line, 55-character gross line, 65-character gross line, 65 characters, character, word, page, etc., have proven to vary as much as 40% or more among vendors for identical documents . Accordingly, taking control of your practice's true transcription quantity measurement can have a serious bottom-line impact on your transcription budget.
To arrive at a fair line rate for each customer, numerous other key service variables (turnaround time, formats, etc.) are reviewed and taken into account. Another pricing consideration is level of accuracy guarantee you require. We painstakingly work step-by-step with each potential customer to provide services that are within their budget and fit their medical practice and information management needs
Our Invoices comes with compete file by file worksheet. This has enhanced our customers to verify the accuracy any moment. At the same time by our Billing Best Practice we have ensured perfect tracking options, thus duplicate billing error never surfaces.
Discounts
We offer significant cost savings up to 10 to 15% for bulk work. Customers with good volume and consistency can avail this offer. For example, more than 200 patient reports per day and at least 4 days a week.
How you can get free Trail done?
Final pricing is arrived by a No Obligation Trial. You can upload trial audio at transcriptionstar-leapfile
Along with dictation please submit the following:
- One week sample reports
- Patient demographics
- Referring Physicians List
How do we accept Payment?
Paying for service has never been so easy. At TranscriptionStar, We accept all the familiar and easy payment
Credit Card
You can pay at our website upon receiving Invoice from us. We accept all major credit cards.
You have the option to authorize us to process payment from your credit card. We will require your Card #, Name that the card is registered to, and Expiry date.
Pay Check
You can post pay checks to our California office. Scanned copy of the pay check should be emailed to us for our records.
PayPal
We accept PayPal.
How to record Telephone interview and other sessions? Here is a complete Guide...
Enter toll free instructions and common professional dictation best methods
TranscriptionStar Rate Worksheet
Savings Calculator - Get Estimate
As 30 odd of our customers enjoy our competitive rates, quality and impressive TAT (Turn Around Time), we welcome you to submit your interest by giving us the below details. Our response time is instant and You will receive our price quote immediately email followed with Phone call on request. You may also speak to a member of sales staff now, call us at
Our price is based on some of the factors listed below. Please choose one option for each question, fill out the form below and click 'Submit'. You will receive our price for transcription service by e-mail or phone from a member of our sales staff. If you would rather speak to a member of our sales staff now, call us at 1-888-329-8402.
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